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Privacy Policy

At HIFIZIQ, your privacy and the security of your personal information are of utmost importance to us. This Privacy Policy explains how we collect, use, and safeguard the data you share with us. By using our website or services, you agree to the terms of this policy.

1 . Information We Collect

We collect personal information to provide you with a better shopping experience and improve our services. The types of information we collect include

a . Personal Information Provided by You
  1. Contact Information - Name, email address, phone number, and shipping/billing address.

  2. Account Information - Username, password, and account preferences if you register on our website.

  3. Payment Details - Credit/debit card information and other payment-related details (processed securely through third-party payment gateways).

b . Automatically Collected Information
  1. Device and Browser Information - IP address, browser type, device type, and operating system.

  2. Usage Data - Pages visited, time spent on the site, and interactions with features.

  3. Cookies and Tracking Technologies - Data collected via cookies, pixels, or similar technologies to enhance your experience.

c . Third-Party Information
  1. We may receive information about you from third parties, such as payment processors or social media platforms, if you interact with us through these services.

2 . Information We Collect

The information we collect is used to

  1. Process Transactions - To fulfil and deliver your orders, manage payments, and provide customer support.

  2. Improve User Experience - To personalise your experience, offer product recommendations, and enhance site functionality.

  3. Marketing and Promotions - To send promotional emails, special offers, or newsletters. You can opt out of marketing communications at any time.

  4. Compliance - To comply with legal requirements, prevent fraud, and ensure the security of our platform.

3 . Sharing Your Information

We respect your privacy and do not sell or rent your personal information. However, we may share your data under the following circumstances

a . Service Providers
  1. We work with third-party vendors to perform services such as payment processing, shipping, and marketing. These vendors are authorised to use your data only as necessary to provide these services

b . Legal Obligations
  1. We may disclose your information when required by law or to protect our rights, property, or the safety of others.

c . Business Transfers
  1. In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.

4 . Cookies and Tracking Technologies

We use cookies and similar technologies to

  1. Understand user behaviour and site traffic patterns.

  2. Store your preferences for a customised experience.

  3. Deliver targeted advertisements.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

5 . Data Security

We take appropriate technical and organisational measures to safeguard your personal information. These include

  1. Encryption - Secure transmission of sensitive information (e.g., SSL certificates for payment processing).

  2. Access Control - Limiting access to your information to authorised personnel only.

  3. Regular Audits - Periodic review of security practices to protect against unauthorised access or data breaches.

Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure.

6 . Your Rights

You have the following rights regarding your personal information

  1. Access and Correction -You can request access to your data and correct inaccuracies.

  2. Data Portability -Receive a copy of your data in a portable format upon request.

  3. Deletion -Request the deletion of your personal data, subject to legal or contractual obligations.

  4. Opt-Out - Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at support@hifiziq.com .

7 . International Users

If you are accessing our website from outside India, please note that your information will be processed in compliance with Indian data protection laws. By using our services, you consent to the transfer of your information to India and its processing in accordance with this policy.

8 . Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before sharing your information

9 . Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the “Last Updated” date. We encourage you to review this policy regularly.

10 . Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us at

HIFIZIQ Customer Support

Email - support@hifiziq.com .